Contact
A real person reads this.
One founder, one inbox. No ticket queue, no chatbot pretending to be staff.
Email us
For anything about a product, an order, a download that did not arrive, or a question before you buy:
Billing and receipts go to [email protected]. Both reach the same person.
What happens when you write
- A download that did not arrive. Send the email address you paid with. We resend the files.
- Something faulty or not as described. Our 14 day promise: we fix it or refund it.
- A question before you buy. Ask. If a kit is wrong for you we will say so rather than sell it.
- Press, partnerships or anything else. Same address.
Who you are writing to
LaunchKit is run by Scott, who has spent thirty years in property and construction and twenty of them running companies of his own. The templates on this site are the files he built to run those businesses. Read his story.
LaunchKit is a trading name of Salus Studios Limited, registered in England and Wales, company number 17268621. Purchases are made under the laws of England and Wales.
Our terms of service and privacy policy set out the rest.